Alcolizer

World class Alcohol and Drug testing solutions

1300 789 908

Privacy Policy

This privacy policy sets out how Alcolizer uses and protects any information that you give Alcolizer when you use this website or any of its digital applications.

Alcolizer is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Alcolizer may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2017.

 

What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable: (a) whether the information or opinion is true or not; and (b) whether the information or opinion is recorded in a material form or not.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. respond to your queries;
  2. maintain our relationship with you and others;
  3. internal record keeping;
  4. administer our website;
  5. enable your access to and use of publications and website services;
  6. supply to you services that you purchase;
  7. send you statements and invoices;
  8. collect payments from you;
  9. compile our databases;
  10. use the information to improve our products and services;
  11. If we are not provided with the personal information that we request, we may not be able to fully provide our services to you;
  12. periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
  13. from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests;
  14. partner with third party organisations in order to present to you products or services we believe may be of interest or benefit to you;
  15. All such communications will contain suitable links to enable you to opt out of further communications, or you can email Alcolizer on contact@alcolizer.com.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for a box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at contact@alcolizer.com
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [address].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on websites. It is your sole responsibility to maintain such confidentiality and Alcolizer will not be liable for any damage, loss or expense suffered due to such disclosure.

 

Password Security Checklist

Unfortunately, cybercrime is no respecter of persons and there are numerous shady individuals and groups constantly striving to get your credentials. Whilst Alcolizer credentials may not be as important as banking credentials, people have habit of predictability and as such may use the same password on many different websites.

We want your information to be secure, not only on our site but everywhere so here are some tips to create and manage passwords:

  1. Use a combination of letters (lower and upper case), numbers and special characters. You can even use emoticon symbols like :p, 😀 or ;). You definitely won’t forget these!
  2. Avoid using your own name, anyone’s name from your family or your company name.
  3. Avoid using birthdates from you or your family.
  4. Avoid using well-known address names such as your workplace or home.
  5. Don’t use dictionary words; it’s easy to crack such passwords.
  6. Use different passwords for different websites. Because if you set the same password for every website, you will be in deep trouble of one of your accounts is hacked. It will give easy access to other sites.
  7. Do not use the word “password” for your password. It’s weak and can be hacked in no time. Also, do not use letters or numbers in series like “abcd” or “1234”.
  8. Do not save your password on a public or shared computer such as at an internet kiosk, or any computer that is not in your personal possession.
  9. When using password hints, do not answer password hints truthfully. Instead, use word association or pick a random response that you know only you will remember.
  10. Shut down and unlink services you don’t use anymore. When you decide you don’t want to use a service anymore, remember to delete your account. If the service is hacked you don’t have to try to remember your login information. Make sure you clean up your app permissions on Facebook and Twitter.
  11. Wherever possible, use a two-factor authentication. Two-factor authentication locks your computer to an account so you have to verify your identity when you log onto a different computer. Services such as Google, LastPass, Dropbox and Facebook use this authentication method.

Browsers

  1. Keep your web browsers up-to-date. When you update your browser, you receive the latest security updates.
  2. If you do use a shared computer, always log out of the web browser, close it and then log out of the computer.

The simplest way is to use an online password generator, such as this one:  https://lastpass.com/generatepassword.php

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Contact Us: Questions or Complaints

Alcolizer has an internal complaints process to deal with queries or concerns regarding our handling or disclosure of your personal information.

If you have any questions or complaints about this Privacy Policy or Alcolizer’s treatment of your personal information, please write to us at contact@alcolizer.com or at: 36 Mumford Place, Balcatta WA 6021, Australia.

We will endeavour to:

  1. provide an initial response to your query or complaint within 48 hours; and
  2. resolve your query or complaint within 14 days.

If you are still not satisfied, you can contact the Australian Privacy Commissioner (see http://www.oaic.gov.au/about/contact.html or call 1300 363 992).